You can upgrade any request to either be done the same day or
take two hours instead of one.

Unlimited Support

Making Changes Fast and Without Bureaucracy

Most popular
Service Level Plan Gardener Fire Fighter Commander Special
Forces
Perfect for Occasional change requests Active support incl. urgent matters Continuous optimization of your application Maintenance of highly critical infrastructure
Requests Unlimited! Unlimited! Unlimited! Unlimited!
Active requests at a time 1 1 2 Like Navy Seals
deployed in your
living room.
Max. turnaround time in business days 1 3 3
Request Upgrades per month 0 2 4
Price per month $199.00 $299.00 $599.00 Ask Us
Yearly price (save 1 month!) $2,189.00 $3,289.00 $6,589.00 Ask Us
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terms & conditions

A request can be any up to 60m atomic task. Longer tasks are not covered by the support contract and need separate negotiations. Prices are in USD and equivalent in EUR. Prices exclude VAT. A contract is made for 3 months and automatically renews itself without cancellation 2 weeks prior to the contract's end. Payment is due on the beginning of each month. When signing a contract for 12 months and paying the total upfront, a discount worth 1 month is granted. The Contractor can refuse the renewal of the contract at any time without providing a reason. Urgent (same business day) requests need to be made until 4pm EST, otherwise the task will be completed within the next business day. For faster response times, ask us for a custom service level agreement.